Question 1

What makes Remedy Displays different?

Accepted Answer

The team behind Remedy Displays has designed countless dispensaries from the ground up - from start to finish. With deep understanding of retail operations, coupled with interior design expertise, we have accomplished designing fresh looking displays. Our arrangements are purposed to standardize the shopping experience for the customer and elevate the appeal of consumable wellness products.

Simply put, Remedy Displays offers visual components, of which many are modular in nature and tailored to cannabis packaging and design - reducing the need and costs associated with customizing furniture, fixtures & equipment.

Question 2

How Long Will It Take For My Order To Ship and How Can I Track it?

Accepted Answer

Domestic Shipping
Please allow 5-7 business days with in-stock items to be processed and shipped out. 
If item(s) ordered are not in-stock, then shipping lead times can vary between 8-10 weeks for delivery.
At your request, we may ship partial orders on items that are in-stock first. 
Contact support@remedydisplays.com for more information.

Domestic Shipping
We ship all online orders domestically with USPS, FEDEX or UPS within the States. 
An email will be sent with all tracking numbers to the provided email address once your order has shipped. 
Large orders that require the inclusion of pallet shipment and large trucks may take up to 7-10 additional days to ship. 
Our customer support team will reach out to you to coordinate any pallet shipment/accommodations.

International Shipping 
Please contact us for more information.
Duties and taxes are not included and is the responsibility of the customer.

Question 3

Can I pick up my order?

Accepted Answer

Note:  At this time, only orders over $1500 USD may be scheduled for pick-up. 
Our logistics currently supports only bulk item processing. Thank you for your understanding. 
Local pickup is available at our Fountain Valley, CA facility. (M-F) Between 9am to 430pm pacific time. 
An email notification will be sent once orders are ready for pick up.

Question 4

Need to cancel an order that was just placed?

Accepted Answer

To cancel an order, please contact support@remedydisplays.com within 48hrs of the purchase.
We will cancel your order at no cost if your order has not left our facility.

Note the following charges may occur: 
Any order cancellation request received after 72hrs - that has been pulled and prepped for shipping will incur a 15% restocking fee.
For any order cancellation request received after the order has been shipped out - will incur a 15% restocking fee and any applicable shipping costs charged to return the items back to our warehouse.

What makes Remedy Displays different?

How Long Will It Take For My Order To Ship and How Can I Track it?

Can I pick up my order?

Need to cancel an order that was just placed?

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